CONDITIONS OF BUSINESS – MARCH 2007

North London Nannies ("the Agency") will only undertake business on the following terms and conditions. No variation of the terms will be valid unless confirmed in writing by the Agency.

  1. The Agency acts as agent only for the purpose of effecting introductions between Clients and nannies and mothers' helps ("Applicants") and the fees to the Agency are for the introduction only.
  2. Although the Agency takes every care to interview potential Applicants and obtain references, the Client is strongly advised to satisfy herself/himself as to the qualifications, references and suitability of the Applicant.

    The Agency does not accept responsibility for any loss or damage resulting from the Agency's introduction or provision of services, or from the acts, omissions or conduct of staff introduced by the Agency.
  3. The request by the Client to the Agency to supply details or to arrange introductions with Applicants will be deemed to be acceptance of the Agency's terms and conditions, fees and payment thereof.
  4. The Agency must be notified by the Client immediately engagement is arranged.
  5. The fee for the introduction of an Applicant becomes due upon the engagement (not the date that duty commences). The fees payable to the Agency will be charged in accordance with the Schedule below. North London Nannies accepts most major Credit Cards.
  6. The Agency's fee is applicable to one engagement and the fee for any Applicant returning at a future date will be charged to the Client at the usual rates. Should any engagement or re-engagement occur without notification to the Agency by the Client, the full permanent fee will be charged to the Client irrespective of the length of employment.
  7. In cases where Applicants are engaged on a temporary basis and continue for a period longer than that for which the fee has been calculated, or on a permanent basis, the Agency must be notified immediately and the appropriate additional fee will be charged and will be payable on the usual terms.
  8. Clients retaining the services of an Applicant in any capacity, whether paid or unpaid, will be charged for the period the Applicant is retained even if said to be unsatisfactory.
  9. All information supplied by the Agency to the Client is confidential and must not be passed either directly or indirectly to any actual or potential Clients or Applicants. If any information is transferred or passed on in breach of this condition, the Client in breach will be held responsible for the Agency fee on the same terms as if the Client had herself/himself engaged the Applicant on a permanent basis.
  10. Engagement fees for temporary staff are charged at £15+VAT per day, or part day for the first 4 weeks (20 working days) and thereafter at £12 +VAT per day or part day.
  11. Engagement fees for permanent residential placements within the UK are charged at 4 weeks net salary + VAT.
  12. Engagement fees for permanent daily staff are charged at 3 weeks net salary + VAT
  13. Engagement fees for a permanent part time and full time daily 'shared-nanny' is charged at 4 weeks net salary +VAT
  14. Engagement fees for part-week daily staff (working less than 5 days per week) are charged at 3 weeks net salary + VAT.
  15. Engagement fees for maternity staff are charged at £80 per week + VAT.
  16. Engagement fees for Au Pairs are charged at £200 + VAT.
  17. Engagement fees for Au Pair Plus are charged at £260 + VAT.


North London Nannies Standard Refund Terms: March 2007

  1. If a successful applicant for a nanny, mother’s help, maternity nanny or temporary nanny position fails to take up their duties with the client within a reasonable period from the agreed start date, a full refund or replacement nanny will be offered, at the agency’s discretion.
  2. Within the first six weeks from the start date of employment, the following conditions apply for nanny, mother’s help, maternity nanny or temporary nanny positions:
    1. If the client does not consider the applicant to be reasonably well suited to the position and consequently terminates the employment, the agency undertakes to replace the applicant, on the same terms and conditions, within a reasonable period of time, at no further fee.
    2. If the applicant chooses to terminate their employment, the agency undertakes to replace the applicant, on the same terms and conditions, within a reasonable period of time, at no further fee.
    3. If for any reason the applicant’s employment is terminated and the client engages another employee through a source unconnected with North London Nannies, the agency will refund half the original fee paid, less our standard rate for temporary employees of £15 + VAT for the first 20 days and £12 + VAT thereafter for the days worked by the applicant.
  3. If either or both parties to an au pair agreement consider the arrangement unsatisfactory within the first eight weeks from the start-date of the employment, the agency will endeavour to replace the applicant without further fee. No refund will be offered.

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